At Mr Fortune Casino, we believe that keeping your personal details secure is a fundamental part of earning your trust. This page explains which information we gather, why we need it, and the measures we use to protect it while you enjoy our services.
1. What information we collect To make your experience smooth and secure, we may collect details such as your name, email address, phone number, and technical data like your IP address and the device or browser you use. We also keep a record of your payment activities, gaming history, and interactions with our support team.
2. Why we process your data We rely on this information for various reasons: to create and manage your account, verify your identity, detect and prevent fraud, comply with applicable laws, improve our website’s performance and features, and provide timely help whenever you reach out.
3. How your information stays protected We apply strict security practices to keep your personal data safe from unauthorized access. This includes using secure encryption for sensitive operations, restricting internal access to only those who need it, running real-time monitoring for unusual activities, and performing routine system checks and updates.
4. About cookies and tracking tools Some cookies are necessary for the site to work properly, while others help us understand how visitors use our pages or personalize content and offers. Optional cookies are only set with your consent, and you can adjust your cookie settings at any time from your account dashboard.
5. Data storage and deletion We only keep your information as long as it’s needed to fulfill the purposes listed here or to meet legal requirements. Once those needs expire, we securely delete or anonymize your data so that it can no longer be linked to you.
6. Your rights regarding your data You are entitled to know what information we hold about you and how we use it. You can ask us to correct, update, or limit how we use your data. In some cases, you may request that we erase it or provide you with a copy in a portable format. If you believe your rights aren’t being respected, you can also contact your local data authority.
7. Working with third parties Sometimes we share certain data with trusted partners who help us deliver parts of our services — for example, payment gateways, server hosts, or technical support providers. These partners are under strict confidentiality agreements and can’t use your data for any other purpose.
8. Data transfers outside your region When we need to send information outside the European Economic Area, we make sure your data stays protected through legally recognized safeguards like standard contractual clauses or other approved mechanisms that ensure the same high level of protection.
9. Keeping this policy up to date We may revise this privacy notice from time to time to reflect changes in regulations or improvements to how we handle data. Any major updates will be announced on our site or shared with you directly via your account notifications.
10. Contact us If you want to learn more about how we manage your information or wish to exercise any of your privacy rights, please reach out to us through your personal account area under “Privacy” or get in touch with our dedicated support team at any time.